Test Bank Operations Management 2nd Edition by Peter Jones

Test Bank Operations Management 2nd Edition by Peter Jones

This is not a textbook. Please review the free sample before purchasing.

Format: Downloadable ZIP Fille

Resource Type: Test Bank (Testbank Files)

Duration: Unlimited downloads

Delivery: Instant Download

Download Free Sample

Test Bank Operations Management 2nd Edition by Peter Jones

Aware that students taking their first module in Operations Management often have little first-hand experience of a working environment, the authors introduce all the core topics to students in a lively and engaging manner, making OM relevant and meaningful.

ISBN-10 ‏ : ‎ 0198724357
ISBN-13 ‏ : ‎ 978-0198724353

Peter Jones (Author), Peter Robinson (Author)

Table Of Contents
Part A UNDERSTANDING OPERATIONS MANAGEMENT
1:Introduction to Operations Management
2:Winning Customers and Competing Effectively
Part B MANAGING OPERATIONS
3:Operations Processes and Life Cycles
4:Locating, Designing and Managing Facilities
5:Managing Supply Chain Relationships
6:Managing Materials and Inventory Performance
7:Managing Capacity and Demand
8:Managing the Service Encounter
9:Managing Quality
10:Managing the Workforce and Technology
11:Managing Projects, Crises, and Business Continuity
Part C OPERATIONS STRATEGIES
12:Operations Strategy and International Operations
13:Lean, Agile, and Mass Customization
14:Innovation and Continuous Improvement