Test Bank Essential Interviewing A Programmed Approach to Effective Communication 9th Edition by David R. Evans

Test Bank Essential Interviewing A Programmed Approach to Effective Communication 9th Edition by David R. Evans

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Test Bank Essential Interviewing A Programmed Approach to Effective Communication 9th Edition by David R. Evans

This textbook focuses on developing the core communication skills necessary for effective interviewing across various professional settings, such as counseling, nursing, and social work. It emphasizes the three major stages of interviewing: exploration, clarification, and action. The book uses a programmed learning model to help readers grasp interviewing skills in a clear and structured manner, incorporating multicultural considerations and ethical situations that professionals might encounter.

Print ISBN: 9781305271500, 1305271505; eText ISBN: 9798214342771.

David R. Evans, Margaret T. Hearn, Max R. Uhlemann, Allen E. Ivey

Table of Contents:
1. Introduction to Interviewing Skills.
2. The Interview Process.
3. Building Rapport and Communicating Respect.
4. Developing Active Listening Skills.
5. Questioning and Clarification Techniques.
6. Exploring the Client’s Story.
7. Clarifying the Client’s Concerns.
8. Action Planning and Goal Setting.
9. Termination and Follow-up in Interviews.
10. Ethical Issues in Interviewing.
11. Multicultural Considerations in Interviewing.