Test Bank Business and Administrative Communication 12th Edition by Kitty O. Locker

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Test Bank Business and Administrative Communication 12th Edition by Kitty O. Locker

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Resource Type: Test Bank (Testbank Files)

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Product Description

Test Bank Business and Administrative Communication 12th Edition by Kitty O. Locker

This textbook is a comprehensive guide to business communication, providing students with the tools needed to craft clear, effective messages in professional settings. The 12th edition continues the tradition of a situational approach, focusing on audience, purpose, and context. It includes updated examples, case studies, and coverage of digital communication.

ISBN-10: 1259580628
ISBN-13: 9781259580628

Kitty O. Locker, Donna Kienzler, Jo Mackiewicz

Table of Contents
Chapter 1: Succeeding in Business Communication
Chapter 2: Adapting Your Message to Your Audience
Chapter 3: Building Goodwill
Chapter 4: Navigating the Business Communication Environment
Chapter 5: Planning, Composing, and Revising
Chapter 6: Designing Documents
Chapter 7: Communicating across Cultures
Chapter 8: Communicating Electronically
Chapter 9: Reporting Workplace Data
Chapter 10: Writing Proposals and Solving Problems