Test Bank BCOM 2 2nd Edition by Carol M. Lehman

Test Bank BCOM 2 2nd Edition by Carol M. Lehman

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Resource Type: Test Bank (Testbank Files)

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Test Bank BCOM 2 2nd Edition by Carol M. Lehman

BCOM 2: Student Edition is an engaging and accessible solution to accommodate the diverse lifestyles of today’s learners, created through a ‘student-tested, faculty approved’ review process.

ISBN-10: 0538753358, ISBN-13: 9780538753357

Carol M. Lehman

Table of Contents
Chapter 1: Establishing a Framework for Business Communication
Chapter 2: Focusing on Interpersonal and Group Communication
Chapter 3: Planning Spoken and Written Messages
Chapter 4: Preparing Spoken and Written Messages
Chapter 5: Communicating Electronically
Chapter 6: Designing and Delivering Business Presentations
Chapter 7: Writing Good-News and Neutral Messages
Chapter 8: Writing Bad-News Messages
Chapter 9: Writing Persuasive Messages
Chapter 10: Understanding the Report Process and Research Methods
Chapter 11: Managing Data and Using Graphics
Chapter 12: Organizing and Preparing Reports and Proposals
Chapter 13: Preparing Resumes and Application Messages
Chapter 14: Interviewing for a Job and Preparing Employment Messages